Eric P. Rhodes.design
Artist, Designer & Technologist
An experience designer drawn to the complexities of being human in an increasingly digital world.
As a design leader with expertise in design thinking, customer experience (CX) design, and service design, what I enjoy most in helping people adapt to change and seize new opportunities.
Currently, I’m pursuing a master’s degree with a focus on emerging technologies and their impact on the future of work (FoW), with a specialization in leadership and organizational change.
Experience
- Design Mentor at ADPList2024‐present
- Founder at Second Realm2019‐2024
- Head of Service Design at Twitter2018‐2019
- Service Desginer at Google Hardware2016‐2018
- Customer Experience Designer at Google ATAP2016
- Fan engagement at MLB2015
- Audience development at HarperCollins Publishers2014‐2015
- Design Director at The Book Report Network2006‐2014
- Graphic Designer FedEX2004‐2005
Certifications
- Leadership and Organizational Change at Rutgersin progress
- Certified Customer Experience Professional at CXPA2017‐2021
Education
- Master's degree (MLER) in Industrial Relations at Rutgersin progress
- Bachelor of Science (BS) in Industrial Relations at Rutgers
- Assocaiate in Science (AS) in Computer Science
- Service Design Immersive at Cooper Education
- User Experience Design at NYU